What exactly is Enterprise Content management (ECM)?
The strategies, methods and tools used to capture, manage, store, preserve, and deliver content and documents related to key organizational processes.
There are five components to ECM:
- Capture
- Manage
- Store
- Preserve
- Deliver
ECM is not a single system ECM usually is a group of aligned systems ECM is about ‘unstructured’ information
Unstructured Information
- Used by humans
- Images
- Office documents
- Graphics and drawings
- Print streams
- Web pages and content
- E-mail
- Video
- Rich media assets
Structured Information
- Processed by systems
- Databases
- Ordered data
- Sales and invoicing
- Accounting
- Human resources
Here is an in-depth presentation on Enterprise Content management, its characteristics, features and benefits.
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